Customer Care Executive

We are looking for a Customer Care Executive who can handle client queries with patience, clarity, and professionalism. Your main responsibilities will include assisting clients over calls and emails, resolving issues, and ensuring a smooth experience throughout their journey with us. If you’re someone who enjoys talking to people and solving problems, we’d love to have you on our team.

• Excellent verbal and written communication skills
• Strong listening skills and a calm, helpful attitude
• Ability to handle queries and complaints professionally
• Comfortable using CRM tools, emails, and call systems
• Good organizational skills and attention to detail
• Quick learner with a customer-first mindset

• Graduate in any discipline
• 1 to 3 years of experience in customer support or client servicing
• Prior experience in handling calls/emails/chats
• Experience in immigration, education, or service-based industries is preferred
• Basic knowledge of MS Office and CRM tools is a plus